As soon as you start with Qlik Caddy, our team conducts an initial and detailed review of your environment and schedule the Kick-off meeting to discuss initial findings and establish an action plan to start with the support and maintenance services.
Findings and relevant information from monitoring and support tasks are displayed on your Qlik Caddy Dashboard.
The Qlik Caddy Dashboard provides a consolidated view of trends, flags, and predefined metrics to keep you informed 24/7.
Additional to the regular support, a monthly meeting will be held to review current projects and initiatives for which the BI Team On-Demand service may be required.